Shipping policy

Shipping options

We deliver with PostNord and DHL. Shipping cost and estimated delivery time are displayed at checkout.

Delivery times

- Sweden: 2-5 business days
- EU: 5-14 business days

Delivery times are estimates and may be affected by factors beyond our control.

Delivery countries

We deliver to Sweden and countries within the EU.

Delivery terms

Items are shipped to the address you provide at checkout. You are responsible for ensuring the address is correct. For delivery to a pickup point, collect your package by presenting valid ID.

Shipping damage

Inspect the package upon receipt. If the packaging is damaged, note this upon receipt and contact us immediately. Photograph the damage.

Unclaimed packages

For packages that are not collected from the service point, we reserve the right to charge a fee of 450 SEK. This fee covers our actual costs for shipping, return shipping, packaging, and administrative handling. The remaining balance will be refunded once the item has been returned to the atelier and inspected. Please note that an unclaimed package is not legally considered a valid exercise of your right of withdrawal/return.

Questions? Send us an email at support@lejdholtatelier.com