Privacy policy

Last updated: dec-2025

Who is responsible for your personal data?

Lejdholt Atelier AB
Organisation number: 559560-9016
Knutby-Ösby Laheimo 25, 741 98 Knutby.
contact@lejdholtatelier.com

We are responsible for the processing of your personal data and comply with the General Data Protection Regulation (GDPR).

What data do we collect?

When you make a purchase

When you shop with us, we collect:

- Name
- Email address
- Delivery address
- Billing address (if different from delivery address)
- Phone number (for delivery notifications)
- Order history

When you create a customer account

If you choose to create an account, we store:

- Name
- Email address
- Password (encrypted)
- Saved addresses
- Order history linked to your account

You can always shop without creating an account.

When you subscribe to our newsletter

If you choose to subscribe to our newsletter, we store:

- Email address

Why do we process your data?

Purpose

Legal basis

Retention period

Deliver your order

Contract

3 years

Manage your customer account

Contract

Until you delete your account

Handle customer service matters

Contract

3 years

Accounting as required by law

Legal obligation

7 years

Send newsletters

Consent

Until you unsubscribe


Who has access to your data?

We share your data with:

- Shopify – our e-commerce platform that stores order data
- Klarna – if you choose Klarna as payment method (they are data controller for their own credit assessment)
- PayPal – if you choose PayPal as payment method (they are data controller for their own payment processing)
- PostNord/DHL – to deliver your order
- FortNox – for invoicing and accounting

We never sell your data to third parties.

Cookies

We use necessary cookies for the webshop to function (shopping cart, checkout session). These do not require consent.

Your rights

You have the right to:

- Access your personal data
- Rectify inaccurate data
- Erase your data (unless we are legally required to keep it)
- Object to certain processing
- Data portability – receive your data in a portable format

Contact us at support@lejdholtatelier.com to exercise your rights. We will respond within 30 days.

Your customer account

You can log in to your account at any time to:

- View and update your information
- View your order history
- Change saved addresses

If you wish to delete your account entirely, contact us at support@lejdholtatelier.com. We will then delete all account data, but retain order information required by accounting law for 7 years.

Account security

Your password is stored encrypted and we can never see it. You are responsible for keeping your login details confidential. If you suspect unauthorised access to your account, contact us immediately.

Newsletter

You can unsubscribe from our newsletter at any time via the link in each email, or by contacting us.

Complaints

If you are dissatisfied with how we handle your personal data, you can file a complaint with the Swedish Authority for Privacy Protection (IMY): www.imy.se

You also have the right to file a complaint with the data protection authority in your own country. A list of EU data protection authorities can be found at: https://edpb.europa.eu/about-edpb/about-edpb/members_en

Changes

If we make changes to this policy, the date at the top of this page will be updated.

Questions? Contact us at support@lejdholtatelier.com